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Capture

Connected tools. Specialist support.

Give every enquiry
a way forward.

Capture brings websites, conversations, enquiry management and email creation together, backed by Albatross’s golf marketing team.

Start with the part your club needs. We agree the connections and support around the way your team works.

01 Sites

A website that moves
people to act.

Present your club clearly, help people find what matters and make it easier to enquire. Strategy, design and managed delivery are shaped around your club.

SEO & AEO are part of the plan: useful content, clear structure and technical foundations for search and AI search experiences. Ongoing optimisation is scoped separately.

Explore Sites
Capture Sites: a club website on desktop and mobileFictional example club. Illustrative interface, not a live product screenshot. Kestrel Vale Golf Club kestrelvale.co.uk Live kestrelvale.co.uk KESTREL VALE MembershipVisitorsSocieties Book Golf as the valleyintended it. Heathland golf, an hour from the city. Members and visitors welcome. Now open MEMBERSHIP Three ways to belong. FullSeven days a week,every competition.Enquire →FlexiblePoints based, forgolfers who work.Enquire →JuniorCoaching and a pathto full membership.Enquire → PLAN A VISIT Play it beforeyou join. A round with a member, a coffeein the clubhouse, no obligation. Request a visit KESTREL VALE Golf as thevalley intended it. MembershipThree ways to belong. Book a visit Membership Request a visit YOUR NAMEAlex Morgan PREFERRED DAYSaturday TIMEMorning Send request Concierge is here if youhave a question first. Request sent The membership team willconfirm by email. Back to the site
Illustrative website example.
02 Concierge

A helpful answer.
A warmer welcome.

Answer club questions, capture enquiry details and bring your team into the conversation when needed. Concierge uses a controlled club knowledge base.

Website and telephone options are agreed for your club. Booking links and handovers depend on the systems you use.

Explore Concierge
Capture Concierge: a conversation becomes a visit requestFictional example club, Kestrel Vale. Illustrative interface, not a live product screenshot. Concierge Kestrel Vale · Web chat Live Can I visit before joining? KESTREL VALEOf course. What dayworks for you? Saturday morning, if that works. KESTREL VALESaturday 10:00 is free.Shall I book it for you? Request a visitAsk something else Type your message… ENQUIRY CAPTURED Alex Morgan INTERESTMembership PREFERRED VISITSaturday 10:00Being agreed SOURCEWeb chat, kestrelvale.co.uk Sent to CRMIn conversation WHAT HAPPENS NEXT Alex's request goes to themembership team with theconversation attached, sothe follow-up starts warm.
Example conversation.
03 CRM

Keep the next step
in view.

Give contacts, conversations and enquiries one usable home. See who owns each enquiry, where it stands and what needs to happen next.

Configure pipelines and follow-up around membership, societies, events and other club priorities. CRM sits alongside your club-management system.

Explore CRM
Capture CRM: from new enquiry to a booked visitFictional example club, Kestrel Vale, fictional enquirers. Illustrative interface, not a live product screenshot. Membership enquiries Kestrel Vale · This week Live New enquiry WEBSITE Priya Shah Flexible membership MMembership teamMon PHONE Tom Whitfield Bring a guest first FDFront deskTodayIn conversation PHONE Hannah Cole Weekend availability MMembership teamTue WEBSITE Daniel Okafor Visit with a friend GGolf teamYesterdayVisit booked WEB CHAT Sophie Bennett Saturday 10:00, pro shop MMembership teamFri PHONE Mark Ellis Tuesday 14:00 GGolf teamThu WEBSITE Alex Morgan New enquiryIn conversationVisit booked Waiting for an owner MMembership team New website enquiryAlex Morgan is interested in membership. Assign an owner. Assigned to the membership teamAlex is in conversation. Next step: agree a visit. Visit bookedSaturday 10:00. Next step: welcome Alex to the club.
Example enquiry journey.
04 Email Studio

From a short brief
to a branded email.

Create a draft using your club's identity, content and imagery. Review it, refine it and export it to the configured email platform.

Talk to us about access and onboarding.

Explore Email Studio
Stoke Park email campaign in Email StudioUnchanged saved screenshot of an existing Stoke Park email draft. The surrounding editor is illustrative. Email Studio Stoke Park · Campaign Draft CAMPAIGN The Last of theSummer Sun SUBJECT LINEFour tee times an hour AUDIENCEVisitors, last 12 months BUILT FROM Club identity and toneCourse photographyBooking links from the tee sheet Review emailExport to email Stoke Park · Email preview
Stoke Park email draft.
05 Intelligence

See what matters
across the club.

Intelligence is the developing platform across Capture and your club's approved data sources. It brings signals together, helps explain what changed and prepares the next useful action for your team to review.

Connections are agreed and verified with your club before anything is brought together.

Explore Intelligence
Capture Intelligence: the Monday briefingFictional example club, Kestrel Vale. The briefing is built overnight from the tee sheet, website and CRM, shows what changed, and sets out three next steps with the evidence for each. Figures match the example briefing used in the Capture Intelligence film. Monday briefing Kestrel Vale · 07:00 Live WHAT CHANGED Repeat visitors10524 account holders, 81 guests Website visits+22%Paid social up since 19 Sep Quiet tee times06:00To 08:00, Monday to Wednesday THREE THINGS WORTH DOING VVISITOR OPPORTUNITYInvite 24 regular visitors to joinBooked on 3 or more days in the last 90 days. Not members.Next step MMEMBER ATTENTIONCall the 73 members at riskNo booking for 31 to 60 days. Up from 66 last week.Next step PPIPELINE ATTENTIONMove 12 stalled enquiries onOpen enquiries with no change for 14 days or more.Next step Your Monday briefing is readyBuilt overnight from your tee sheet, website and CRM
Example next action. Connections are agreed with each club.

One relationship with Albatross

The tools behind
the work. The team
alongside you.

Albatross shapes your brand, creates your content and runs your campaigns. Capture supports the website, enquiries and communication that follow.

You can start with a specific project or tool. Together, we agree what your team will manage and where you want our support.

Capture by Albatross

What needs to work
better at your club?

Tell us about your current website, enquiry process or communications. We’ll discuss where Capture could help.

Albatross

Request a Club Growth Review

Tell us about the club and what you would like to grow. We will come back with where the opportunity is.

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